Utility Billing
Contact the Utility Billing Department
hours
M-Th 7:30 AM – 5:30 PM
F 7:30 AM – 11:30 AM
address
4517 SE 29th St,
Oklahoma City, OK 73115
Oklahoma City, OK 73115
About the Utility Billing Department
The Utility Billing Department serves Del City citizens by managing residential and business utility accounts, including setting up new services, collecting deposits, and processing payments. Utilities payments can be made online or in-person at the Utility Billing office.
Payment Options:
- Cash, check and all major credit cards (including VISA, MASTERCARD, AMEX & Discover)
- All payments made by credit card will be subject to a $2.00 credit card transaction fee.
- Temporary checks are not accepted.
Pay Your Bill Online
Our online system allows you to pay your utility bill in real-time. You will have the option to create an account and subsequent logins will require a username/password, or you may bypass registration and “Quick pay.” If you conduct a one-time payment, you will need to have your last payment amount available. By clicking the payment link below, you will be re-directed to an external site, so please ensure you are on a secure network.
*As a reminder, bills must be paid no later than 5:00 p.m. on the due date to avoid $25 late fee.
Frequently Asked Questions
How can I see my amount due?
The amount due will either show on the bill itself or appear in your online account.
If I pay my bill after 5:00 p.m., is there a late fee?
Yes, bills must be paid no later than 5:00 p.m. on the due date to avoid $25 late fee.
How can I receive a payment arrangement?
You must come into the Utility Billing Office prior to the termination date and complete a payment arrangement form. Only the primary account holder is authorized to request a payment arrangement.
I’m a new paying online customer. What do I need to establish an online account?
You will need your last amount paid to establish an online account. Please note that the $2 credit card fee is not included in the last payment amount.